Shipping policy

Delivery Information

Leymere delivers throughout mainland United Kingdom.

Delivery times vary depending on the product ordered, supplier availability and delivery location.

Estimated delivery times are shown where available but should be considered guidance only.

Processing Orders

Orders are processed during normal business hours, Monday to Friday, excluding public holidays.

Once your order has been received and payment authorised, we’ll begin preparing it for dispatch.

To help provide an efficient delivery service, items may be dispatched separately from different locations. This means your order may arrive in more than one delivery.

Delivery Times

Typical delivery times are:

Taps and accessories: 2–5 working days
Mirrors: 2–7 working days
Furniture and vanity units: 3–10 working days
Special order items: Delivery times vary and will be advised where applicable

Delivery times may occasionally be affected by supplier stock levels, courier delays, weather conditions, public holidays or other circumstances outside our control.

Delivery Charges

Delivery charges are calculated at checkout where applicable.

Any free delivery promotions apply only to eligible products and delivery locations.

Additional charges may apply for remote locations, offshore addresses or specialist delivery requirements.

Receiving Your Order

Please inspect your order upon delivery.

If the packaging appears damaged, we recommend noting this with the delivery driver where possible.

Any damaged, faulty or missing items should be reported as soon as possible. We ask that visible delivery damage is reported within 48 hours of delivery and accompanied by photographs where possible.

Reporting an issue outside this 48-hour period does not affect your statutory rights.

Furniture, Mirrors and Large Items

Large or fragile items such as furniture, mirrors and vanity units may require specialist handling.

Please ensure:

Adequate access is available for delivery
Someone is available to receive the goods where required
Products are inspected before installation

We strongly recommend checking all items thoroughly upon arrival and before arranging installation.

If an item is installed before being inspected, this may affect our ability to determine whether any damage occurred before or after installation. This does not affect your statutory rights where goods are faulty, damaged on arrival, incorrectly supplied or otherwise do not conform to the contract.

Failed Deliveries

If delivery cannot be completed due to incorrect address information, restricted access or missed delivery appointments, additional delivery charges may apply.

Delays

Whilst we make every effort to meet estimated delivery times, deliveries may occasionally be affected by circumstances outside our reasonable control, including: